FAQ

Can an order be changed or canceled?

Yes, an order can be canceled if it has not yet been shipped.

When is the refund issued?

The refund is processed within 2-5 business days after we receive the item.

How long does shipping take?

  • Within Germany: 2-5 days if the item is in stock. 
  • To the EU: 7-14 days.
  • For pre-orders, please check the product details.

What are the return conditions?

The goods must be in new, unused, and undamaged condition. Customers are responsible for return shipping costs.

More questions?

Feel free to email davision.2019@gmail.com